Read on to check our delivery time-frames and opening hours over the Christmas period.
Christmas delivery cut-off dates
Items that are..
In stock (see below)
Under 25kgs
Ordered and processed* before 1 pm, Wednesday 20th December (North Island) or Monday 18th December (South Island)
..will be shipped in time to arrive before 25th December.**
*Note that paying by bank deposit will delay the processing of your order. Payment by credit card, POLi, GEM, and LayBuy will be processed immediately and ensure prompt shipping. If paying by credit card for the first time, a cents check (fraud check) is requested. Your order will not be processed until this is completed, so please do so immediately to ensure items are shipped on time.
**With Christmas being the busiest time of year for our courier companies, we strongly recommend you get your orders in before these dates to avoid potential delays!
For items over 25kg we recommended ordering before..
Friday 8th December (South Island)
Tuesday 12th December (North Island)
Wednesday 13th December (Wellington Region)
In stock with us means items listed as shipping today or tomorrow, e.g.:
This does not include items in stock with the supplier, e.g.:
Orders of in-stock items placed after this cut-off will be shipped asap but may not be received in time. If an item is in stock and ordered before 1pm it will be shipped from our warehouse the same day.
Delivery timeframes on orders from 25th December to 3rd January
If you place an order between 25th December 2023 and 3rd January 2024, please anticipate an additional 2 – 5 working days for delivery on the estimated delivery dates indicated on our site.
Christmas hours
We’ll be closed on the statutory public holidays and weekends in between. This includes our warehouse, which will result in shipping delays as above.
Thu December 21 – Normal hours
Fri December 22 – Normal hours
Sat December 23 – Closed
Sun December 24 – Closed
Mon December 25 – Closed
Tue December 26 – Closed
Wed December 27 – Normal hours
Thu December 28 – Normal hours
Fri December 29 – Normal hours
Sat December 30 – Closed
Sun December 31 – Closed
Mon January 1 – Closed
Tue January 2 – Closed
Wed January 3 – Normal hours
Our rentals department will be closed between the 25th December and 2nd January 2023 inclusive.
Our normal hours for our Wellington branch is 8.30am – 5.30pm.
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